Frequently Asked Questions

What are the opening hours of Boulevard Concept Stores?

Ubi Flagship Store: Opens daily between 11am to 6pm

Tel: 6742 0102

Bukit Timah Grandstand Concept Store: Opens daily between 11am to 8pm

Tel: 6763 1886

For our customers' convenience, we are also open on Sundays and public holidays.

 

Is there any delivery and installation charges? 

$50 delivery and installation charge is applicable per trip and we deliver island-wide!

 

Do you do disposal of old furniture?

Our friendly delivery team can take care of your old furniture for you at only $80 per disposal trip. Our only request is that you inform our sales consultants beforehand so that we can do the necessary arrangement.

 

Do you offer any warranty on Boulevard Outdoor Furniture?

We offer 2 years warranty on frame construction and 1 year on wicker and weaving.

 

What are the available methods of payment upon purchase?

We accept all major credit cards, nets and cash payments. 

 

After the purchase, how long can Boulevard hold the stock if customers do not need delivery urgently?

We'd be happy to store your purchased items for 2 months (60 days) from the date of purchase. 

 

Where are Boulevard products from?

Boulevard imports from Indonesia and China. Regardless of the country of origin, we ensure that all products are of high quality and the same warranty applies.

 

How can we maintain the outdoor furniture?

All of Boulevard outdoor furniture requires little maintenance. 

For outdoor wicker furniture, you may simply hose it down with water or wash with mild soap if necessary. If you see any dirt trapped inside, simply brush or wash the affected area.

For teak outdoor furniture, you may use fine sand paper to smoothen the surface for a nice finishing. If there is stain, wash it with water and a little soap. It is a normal wear and tear process for the teak to change color after using for a few months completely outdoors. To preserve the golden brown color of the teak, our recommendation is to apply teak oil on a regular basis; once every month if possible. 

For cushion fabric, there are a few things that you can do to make it last longer even though fabrics are highly subjected to usage and therefore prone to wear and tear. Try to keep the cushions when not in use; even though the fabric is water-resistant, constant exposure to the sun and rain will dis-colorize the cushions faster. 

All Boulevard cushion covers are machine-washable but do not spin-dry as it will affect the coating.

 

Will teak rot when placed outdoors under constant exposure to the sun and rain?

Teak is resistant to termites and water as it is protected by its natural oil. To preserve the color, you may easily apply teak oil or teak sealer which can be purchased at any hardware shop.

 

What does water-resistant means in 'Boulevard cushions are water-resistant'?

Water-resistant fabrics are able to repel water but they cannot prevent water from entering the interior of the cushion. Therefore, our cushions are able to withstand splashes but they cannot be left completely outdoors.